Delivering Huge Efficiency Gains for BJS Home Delivery

Case study

Company Overview

BJS Home Delivery began with a clear vision — to provide the best two-man delivery service in the UK, based upon great people skills and reliable service that is second-to-none.

BJS Home Delivery grew fast, purchasing a fleet of 10 vans – enabling us to grow our business and win some great new clients.

BJS Home Delivery were one of the first to introduce ‘next day’ and ‘choice of delivery day’ for our customers; a breakthrough in the two-man delivery market.

In 2013 a move from 18,000 sq. ft. facility into a 125,000 sq. ft. facility to meet the demands of business growth.

2015 BJS Home Delivery fleet of vans increased to 70, including the acquisition of several 18T and 40t vehicles for completing increased volume collections from our customers and suppliers.

What’s next? Watch this space as BJS Home Delivery aim to become the very best two-man home delivery service in the UK.

Company Operation

We offer a wide range of services to suit your needs.

Next day delivery

Ensures the same high quality customer service standards, but with a really speedy turn around.

Choice-of-day delivery

Allows maximum flexibility for your customers, helping them to manage their busy working lives much more easily.

For your home delivery customers, we can…

— Call to arrange a suitable delivery time
— Offer a three hour delivery window
— Make a pre-delivery courtesy call prior to arrival
— Place furniture in a room of their choice
— Build and install furniture
— Remove and dispose of packaging
— Recycle or dispose of old furniture
— Bring a smile to their doorstep, whatever the weather

We can also…

— Collect products from your warehouse or supplier
— Store and manage your stock in our own warehouse
— Offer a full delivery management system
— Ensure that we deliver your items without damage

Company Issues

BJS Home Delivery found that the increased volumes in packaging materials removed from site and returned to warehouse (especially cardboard) was becoming increasingly difficult to manage as the business grew.

The costs of disposing and recycling of these materials was becoming expensive and manpower and labour to deal with this was excessive. Housekeeping was also suffering with the increased volumes around the warehouse.

Agecko Solution

Agecko addressed the housekeeping, labour and cost issues by installing a horizontal baler to compact the large volumes of cardboard, currently running at around 40 tons per month which equated to around 30 collections per month. This meant that a Roll On Roll Off container was serviced every day of the week.

The baler would reduce this frequency to 2 collections every month by curtain side trailer. The benefits of this solution were not only improved recycling revenues to cover baler costs but also:

  • Improved housekeeping
  • 90% Less vehicle movements
  • Manpower efficiencies

There were other benefits that were implemented which led to further environmental performance and cost saving:

  • Hazardous waste collections implemented
  • Compaction machinery updated
  • KPI reports supplied
  • Secondary plastics (Vinyls) were secured reliable recycling disposal
  • Office waste collections implemented
  • Customer Support Operations Manager provided

What the Client Said

We introduced Agecko into our business in 2015 to solve our waste issues.

We decided to choose Agecko because they were an equipment biased total waste management company, but who designed a bespoke platform for us to operate more effectively.

We now recycle our cardboard waste into bales, alongside EPS and even the polyethylene, that was difficult to find an end destination for, is being taken for recycling. We have significantly reduced the need for skips through the baling and recycling method.

As our business has grown, Agecko have grown alongside us, providing support every step of the way keeping our costs to a minimum and even providing a rebate solution across some of the streams.

In summary, Agecko offer the best solution in the market, they tailor the customer requirement effectively and accurately, we look forward too many years alongside Agecko as our partner in Waste Management.